DULU specializes in providing your practice with virtual assistants (VAs) from various countries where DULU operates, including domestic VAs. These professionals have experience in medical, health insurance, billing and sales industries.

Additionally, DULU provides practices with full revenue cycle management, accounting, telephone, and other business management support activities to support your organization. 

Some VAs work from a DULU workspace, while others work from home in secure, designated areas to ensure the protection of sensitive information. All our agents are trained and HIPAA-certified to help your organization maintain confidentiality.

No. While our primary focus is serving medical organizations, we also provide services to non-medical entities. Our VAs are equipped to assist with tasks such as handling incoming and outgoing calls, appointment scheduling, general inquiries, and more.

According to the Bureau of Labor Statistics, the median hourly wage for a healthcare support worker is $21.39. This does not include additional costs such as payroll taxes, office space, health insurance, and other expenses associated with hiring an in-house employee.

By partnering with DULU, you can achieve comparable performance results while reducing costs by as much as 45% while increasing your bottom line. Additionally, with DULU, you only pay for the actual hours worked by the virtual assistant (VA). DULU takes care of paying the VAs their hourly wages, benefits, and other associated costs. This allows you to focus on growing your business while we handle the administrative details.

DULU aims to offer a pricing structure that is both affordable for our clients and ensures our agents receive competitive pay with benefits. Pricing depends on the specific services provided by each agent and is tailored to meet the needs of your business.

DULU VAs are designed to complement your existing staff by handling time-consuming administrative tasks that may not directly impact your bottom line. They can assist with tasks such as completing paperwork, answering calls, contacting clients, and more—all at a fraction of the cost. Ultimately, it’s up to your organization to decide how to budget costs and strategically allocate resources.